Who are we?
Games Valley is a next-generation iGaming aggregation platform, built to help operators grow faster and smarter.
We go beyond traditional aggregation by combining seamless access to leading game providers with powerful revenue intelligence. Our platform enables operators to understand what content truly performs, optimise their game portfolio, and unlock new revenue opportunities.
With a focus on flexibility, speed, and data-driven decision-making, Games Valley partners with operators worldwide to deliver scalable growth — powered by intelligence.
What we need
- Build and manage close relationships with the allocated customers
- Carry overall responsibility for setting and meeting/exceeding revenue targets for your customer portfolio
- Gain a full understanding of the customer’s needs and provide appropriate solutions
- Assisting several departments with the onboarding process
- Communicate and ensure full customer understanding of the product roadmap
- Provide management information to the wider organization – including updates on customer plans, revenue updates, live issues
- Working with the relevant service divisions, address and ensure resolution of customer issues/complaints in a timely manner and in accordance with set processes
- Ensure roll out of functionality, both internal and external, is delivered on time
- Regular reports to internal and external stakeholders – from SLA management reports to project updates
- Conduct Quarterly Reviews along with key heads of department (internal & external)
- Deliver client revenues in line with company forecasts
- Up-sell new products to existing clients and work with them to broaden their product footprint wherever possible
What you need
- At least 1 year B2B Account Management experience within the iGaming industry
- Experience supporting client accounts and a proven track record in growing an existing portfolio and in achieving and exceeding established revenue targets
- A record of developing strong working relationships with executives, peers and associates
- Excellent English communication skills
- Strong analytical skills
- Fluent in English; Portuguese is highly desirable (Spanish is a plus)
What we offer
We know it takes outstanding people to create outstanding things. We offer the chance of a versatile, demanding position in a dynamic family company with a startup mentality, in which you will receive an independent area of responsibility and a high level of appreciation for your professional competence.
We also offer the following benefits:
- Flexible working hours
- Work from home
- Company and team events
- Central office space with great transport links
- Ongoing training and further education
