Last updated: January 2026

1. Introduction

This Privacy Policy explains how Tech Valley S.R.L. (“Games Valley”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website at gamesvalley.com or interact with our services.

Tech Valley S.R.L. is a company licensed and regulated by the Romanian Gaming Regulatory Authority (ONJN), License number: L2234178Y001535. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian data protection laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Data Controller:

Tech Valley S.R.L.

Licensed by ONJN (License: L2234178Y001535)

Email: info@gamesvalley.com

For any questions regarding this Privacy Policy or your personal data, please contact us at the email address above.

3. Information We Collect

We collect personal information in the following ways:

3.1 Information You Provide Directly

When you interact with our website, you may voluntarily provide:

• Contact information: Name, email address, company name, job title, and phone number when completing contact forms, requesting demos, or downloading resources
• Business information: Company size, current providers, monthly GGR (Gross Gaming Revenue), and other operational details when using our ROI calculator or requesting consultations
• Communication records: Any correspondence you send to us via email or contact forms

3.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical data: IP address, browser type and version, operating system, device type, and screen resolution
• Usage data: Pages visited, time spent on pages, click patterns, referring website, and navigation paths
• Cookie data: Information collected through cookies and similar technologies (see Section 9)

4. How We Use Your Information

We process your personal information for the following purposes:

We will only send marketing communications where you have provided consent or where we have a legitimate interest to contact you about services relevant to your business enquiry.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

5.1 Service Providers

We work with trusted third-party service providers who process data on our behalf:

• Analytics providers: To understand website usage and improve our services
• CRM and marketing platforms: To manage business relationships and communications
• Hosting providers: To securely store and serve our website

All service providers are contractually obligated to protect your data and process it only according to our instructions.

5.2 Legal Requirements

We may disclose your information where required by law, regulation, legal process, or governmental request, including to comply with ONJN regulatory requirements.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

6. International Data Transfers

As a B2B platform serving operators in LATAM and Europe, your data may be transferred to and processed in countries outside the European Economic Area (EEA).

Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with an adequacy decision from the European Commission
• Other legally approved transfer mechanisms

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy:

After the retention period expires, we securely delete or anonymise your data. We may retain data longer where required for legal, regulatory, or legitimate business purposes.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to restriction: Request that we limit how we use your data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at info@gamesvalley.com. We will respond to your request within 30 days.

If you are unsatisfied with our response, you have the right to lodge a complaint with:

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

Website: www.dataprotection.ro

9. Cookie Policy

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly, remember your preferences, and provide analytics data.

9.2 Cookies We Use

9.3 Google Analytics

We use Google Analytics to collect anonymised data about website usage. This helps us understand which pages are most useful and how we can improve your experience. Google Analytics collects: pages visited and time spent, traffic sources and referrals, device and browser information, and geographic location (country/city level).

We have configured Google Analytics to anonymise IP addresses, disable data sharing with Google for advertising purposes, and respect Do Not Track browser settings.

For more information, see Google’s Privacy Policy at policies.google.com/privacy.

9.4 Managing Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

10. Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure hosting infrastructure
• Access controls limiting who can view personal data
• Regular security assessments and updates
• Staff training on data protection

While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

11. Third-Party Links

Our website may contain links to third-party websites, including game provider sites. This Privacy Policy applies only to gamesvalley.com. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

12. Children’s Privacy

Our services are designed for B2B use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last updated” date.

For significant changes, we will provide prominent notice on our website or contact you directly where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: info@gamesvalley.com

Data Controller:

Tech Valley S.R.L.

Licensed by ONJN (License: L2234178Y001535)

We aim to respond to all enquiries within 30 days.

© 2026 Games Valley. All rights reserved.