Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of Games Valley’s iGaming aggregation platform and services. By accessing our platform, you agree to be bound by these terms. Games Valley is operated by Tech Valley SRL, a company registered in Romania (Trade Registry No. J12/4204/2023, CUI: 48896410), with registered office at Calea Dorobanților 89, bl. X3, sc. 1, ap. 2, Cluj-Napoca, Romania.

2. Scope of Services

Games Valley provides B2B iGaming aggregation services including API integration for casino games, back-office management solutions, and revenue intelligence tools. Our platform connects licensed casino operators with premium game providers through a single, unified API.

3. Eligibility and Account Registration

Games Valley services are available exclusively to licensed iGaming operators. To use our platform, you must hold valid gambling licences in your operating jurisdictions, be a legally registered business entity, have authorised representatives complete the registration process, and pass our KYC (Know Your Customer) verification procedures.

4. Service Level Commitments

Games Valley commits to providing 99.99% platform uptime, rapid integration support (typically within 3 hours for standard implementations), 24/7 technical support access, and real-time monitoring and fraud detection services. Service level specifics are detailed in individual client agreements.

5. Intellectual Property

All platform technology, APIs, documentation, and proprietary systems remain the exclusive property of Games Valley. Clients receive a limited, non-transferable licence to use our services as specified in their service agreement. Game content is provided under licence from respective game providers and remains their intellectual property.

6. Data Protection and Confidentiality

Games Valley processes data in accordance with GDPR and applicable data protection laws. Both parties agree to maintain confidentiality of proprietary information, technical documentation, and business data shared during the partnership. Our Privacy Policy provides detailed information on data handling practices.

7. Payment Terms

Pricing and payment terms are established in individual client agreements. Invoices are payable within 14 days of issue unless otherwise agreed. All prices are subject to applicable VAT. Games Valley provides transparent billing with detailed breakdowns of all transactions, games, and features used.

8. Liability

Games Valley’s liability is limited to the total contract value for the relevant service period. We are not liable for indirect, consequential, or punitive damages, losses arising from third-party service interruptions, or damages caused by client misuse of the platform. Force majeure events are excluded from liability considerations.

9. Termination

Either party may terminate the agreement with written notice as specified in individual contracts. Games Valley reserves the right to immediately suspend services in case of breach of these terms, regulatory non-compliance, or non-payment. Upon termination, clients must cease using all Games Valley services and return any confidential materials.

10. Governing Law

These Terms and Conditions are governed by Romanian law. Any disputes shall be resolved through the courts of Cluj-Napoca, Romania, unless otherwise specified in individual client agreements.

11. Amendments

Games Valley reserves the right to modify these terms with reasonable notice to clients. Continued use of the platform after notification constitutes acceptance of amended terms.

12. Contact

For questions regarding these Terms and Conditions, please contact us at info@gamesvalley.com or through your dedicated account manager.