1. Our Commitment

Games Valley is committed to promoting responsible gambling practices across the iGaming industry. As a B2B aggregation platform, we work with our operator partners to ensure that gaming remains an enjoyable form of entertainment without negative social or financial impacts on players.

2. Our Role

While Games Valley provides the technical infrastructure connecting operators with game providers, we recognise our responsibility to support responsible gambling initiatives. We provide tools and features that enable operators to implement responsible gaming controls, support age verification and player protection measures, and partner only with licensed operators who demonstrate commitment to player welfare.

3. Recognising Problem Gambling

We encourage awareness of signs that gambling may be becoming problematic. Warning signs include gambling interfering with work, school, or personal relationships; gambling alone for extended periods; concealing gambling activity or spending from others; chasing losses or gambling more to recover previous losses; borrowing money or selling possessions to fund gambling; feeling depressed, anxious, or desperate about gambling; and neglecting other interests or responsibilities due to gambling.

If you or someone you know experiences these issues, professional help is available.

4. The Responsible Gaming Programme

Games Valley supports the “Responsible Gaming” programme initiated by ROMSLOT (Association of Slot Organizers from Romania), Romanian BOOKMAKERS (Patronage of Betting Organizers from Romania), and ROMBET (Association of gambling organizers). This programme promotes prevention of pathological gambling behaviour, provides assessment and therapy sessions with qualified specialists, offers educational programmes for industry professionals, and operates support offices in major Romanian cities.

5. Support Resources

Professional support is available through: jocresponsabil.ro – Online self-testing and information resources

dependenta.ro – Online counselling services

24/7 Counselling – Live chat psychological counselling available around the clock for players with gambling concerns

6. Minor Protection

Gambling by persons under 18 years of age is strictly prohibited. All operators using Games Valley’s platform are required to implement robust age verification systems. Parents and guardians can use filtering software such as Net Nanny (netnanny.com) to restrict access to gambling sites on shared devices.

7. Operator Responsibilities

Licensed operators using the Games Valley platform are expected to implement effective age verification procedures, provide self-exclusion options for players, offer deposit and time limits, display responsible gambling information prominently, train staff to recognise and respond to problem gambling, and comply with all applicable responsible gambling regulations.

8. Contact

For questions regarding our responsible gaming commitment, please contact us at support@gamesvalley.com.